We want to ensure that you are satisfied with your purchase. Therefore, we offer our customers a 14-day return policy from the date of receipt of the goods.
Please note that custom-made commissioned works are excluded from this return policy. These pieces are made specifically to your specifications and cannot be returned or exchanged unless they are defective or do not meet the agreed-upon specifications.
To initiate a return, please contact us via email within the 14-day period to receive further instructions. Please be aware that you will be responsible for the return shipping costs, unless the product is faulty or damaged.
